Privacy Policy for Plebwork.com

a. User Profiles:

For freelancers (talent), we collect personal information such as usernames, biography descriptions, time zones, and professional details (skill sets, hourly rates, and social links) to create user profiles.

For clients, we collect personal information such as usernames, legal entity names, business descriptions, time zones, and optional social links to create user profiles. Additionally, we collect job details for clients to post job offerings on the marketplace.

b. Sensitive Information:

We may collect sensitive information, including email addresses, to facilitate communication and transactions on the platform, such as sending invoices and payment receipts during projects undertaken between client and talent accounts.

c. Wallet Information (Talent Only):

Plebwork is 100% non-custodial. Talent share a wallet extended public key (XPUB) for connecting their wallet to their user profile. This is used on our BTCPay server for issuing invoices with unique addresses for each payment. Talent users should exercise caution sharing their XPUB, and we recommend connecting a new wallet. Plebwork has a no tracking policy of wallets, but users have to trust us in that regard. If you have any questions, please inquire: support@plebwork.com.

a. Communication:

We use collected information for communication between users, including transactional and marketing emails.

b. Transaction Histories & Tracking:

While we operate under a no-tracking policy for transactions, we store transaction histories for internal operations purposes and dispute resolution if required.

We employ industry-standard security measures to protect your data. We enforce 2FA on all internal toolings and rely on Amazon Web Services for data processing, storage, and backups.

We retain user data for as long as necessary and periodically perform secure database backups for system integrity and stability.

Talent users have the option to be pseudonymous. Personally identifiable information beyond what is necessary for the marketplace is not required.

At the moment, clients are required to provide an entity legal name for billing purposes. However, personally identifiable information beyond what is necessary for billing is not collected.

We use Brevo for email services and Google, Twitter, and GitHub for user authentication. Refer to respective privacy policies for more information.

We use cookies for authentication and during the user's web app experience. Users can manage cookie preferences through browser settings.

We ensure your data is handled responsibly. Access is on a need-to-know basis, and we don't sell or share your data for unrelated purposes.

Users consent to the transfer, storage, and processing of their data in Andorra. Laws and regulations of Andorra govern the collection, processing, and storage of user data.

Users can opt out of certain communications or marketing activities through account settings or instructions provided in the respective communications.

Users can request access to their personal information through designated channels, and we will respond in accordance with applicable data protection laws.

Disputes related to privacy concerns will be resolved according to mechanisms outlined in Plebwork's Terms of Service. Users consent to the collection of additional information for dispute resolution and support purposes.

We are committed to GDPR compliance. Users have rights including access, correction, erasure, and the right to object, which can be exercised through designated channels such as support@plebwork.com.